# 1 - Type: Publication type - URL: https://www.gyunam.com/publication-type/1/ ## Pages - [Toward Automated Ticket Escalation in Customer Support Processes: From Emails to Explainable Predictions](https://www.gyunam.com/publication/2026-bpm-ticketescalation/index.md). Furkan Kocak, Gyunam Park. Business Process Management, 444–463, 2026. Springer. - [Neuro-Symbolic Prescriptive Process Analytics: Learning Compliant and Effective Process Recommendations Through Constraint Distillation](https://www.gyunam.com/publication/2026-bpm-nesyprescriptive/index.md). Gyunam Park. Business Process Management, 503–520, 2026. Springer. - [Neuro-symbolic AI for BPM](https://www.gyunam.com/publication/2026-bpm-nesybpm/index.md). Gyunam Park, Fabrizio De Santis. Business Process Management, 31–36, 2026. Springer. - [Fairness in Prescriptive Process Analytics: Integrating Fairness Constraints into the Learning Phase](https://www.gyunam.com/publication/2026-bpm-fairness/index.md). Fabrizio De Santis, Alessandro Padella, Gyunam Park, Francesco Zanichelli, Massimiliano de Leoni. Business Process Management, 369–387, 2026. Springer. - [Neuro-Symbolic Process Anomaly Detection](https://www.gyunam.com/publication/2026-caise-nesyanomaly/index.md). Devashish Gaikwad, Wil M. P. van der Aalst, Gyunam Park. Advanced Information Systems Engineering - 38th International Conference, CAiSE 2026, Verona, Italy, June 8-12, 2026, Proceedings, Part II, LNCS 16559, 240–255, 2026. Springer. - [Compliance-Aware Predictive Process Monitoring: A Neuro-Symbolic Approach](https://www.gyunam.com/publication/2026-caise-complianceppm/index.md). Fabrizio De Santis, Gyunam Park, Wil M. P. van der Aalst, Francesco Zanichelli. Advanced Information Systems Engineering, 223–239, 2026. Springer. - [Flexible and Hierarchical Decomposition of Workflow Nets for Process Analysis](https://www.gyunam.com/publication/2026-caise-decomposition/index.md). Tsung-Hao Huang, Lukas M. Jansen, Marco Pegoraro, Gyunam Park, Wil M. P. van der Aalst. Advanced Information Systems Engineering, 305–321, 2026. Springer. - [PerSpect: An Interactive Tool for Performance Pattern Mining](https://www.gyunam.com/publication/2026-caise-forum-perspect/index.md). Moritz Schlegelmilch, Piotr Zaniewski, Volodymyr Diemieniev, Jasper Saathoff, Tsung-Hao Huang, Gyunam Park. Intelligent Information Systems - CAiSE 2026 Forum and Doctoral Consortium, Verona, Italy, June 8-12, 2026, Proceedings, LNBIP 587, 158–166, 2026. Springer. - [Neuro-Symbolic Learning for Predictive Process Monitoring via Two-Stage Logic Tensor Networks with Rule Pruning](https://www.gyunam.com/publication/2026-pakdd-twostage/index.md). Fabrizio De Santis, Gyunam Park, Francesco Zanichelli. Advances in Knowledge Discovery and Data Mining - 30th Pacific-Asia Conference on Knowledge Discovery and Data Mining, PAKDD 2026, Hong Kong, China, June 9-12, 2026, Proceedings, Part II, LNCS 16598, 104–118, 2026. Springer. - [Configuring Large Reasoning Models Using Process Mining: A Benchmark and a Case Study](https://www.gyunam.com/publication/2025-bpm-workshop-lrm/index.md). Alessandro Berti, Humam Kourani, Gyunam Park, Wil M. P. van der Aalst. Business Process Management Workshops, 412–424, 2026. Springer. - [Reliable and Configurable Process Simulations via Probabilistic White-Box Models](https://www.gyunam.com/publication/2025-icsoc-whiteboxsim/index.md). Francesco Vinci, Gyunam Park, Wil M. P. van der Aalst, Massimiliano de Leoni. Service-Oriented Computing, 337–352, 2026. Springer. - [GOProQ: A Graphical Query Language for Object-Centric Process Analysis](https://www.gyunam.com/publication/2025-icsoc-goproq/index.md). Gyunam Park, Jan Niklas Adams, Daniel Schuster. Service-Oriented Computing - 23rd International Conference, ICSOC 2025, Shenzhen, China, December 1-4, 2025, Proceedings, Part II, LNCS 16321, 287–305, 2026. Springer. - [Prosit: A tool for interactive and transparent process simulations](https://www.gyunam.com/publication/2025-icsoc-prosit/index.md). Francesco Vinci, Gyunam Park, Wil M. P. van der Aalst, Massimiliano de Leoni. Proceedings of the 23rd International Conference on Service-Oriented Computing (ICSOC 2025), Demo Track. Lecture Notes in Computer Science, Springer, Cham, 2025. - [Unlocking Non-Block-Structured Decisions: Inductive Mining with Choice Graphs](https://www.gyunam.com/publication/2025-bpm-powl/index.md). Humam Kourani, Gyunam Park, Wil M. P. van der Aalst. Business Process Management, 144–161, 2025. Springer. - [Online Discovery of Simulation Models for Evolving Business Processes](https://www.gyunam.com/publication/2025-bpm-sim/index.md). Francesco Vinci, Gyunam Park, Wil M. P. van der Aalst, Massimiliano de Leoni. Business Process Management, 451–468, 2025. Springer. - [Translating Workflow Nets into the Partially Ordered Workflow Language](https://www.gyunam.com/publication/2025-petri/index.md). Humam Kourani, Gyunam Park, Wil M. P. van der Aalst. Application and Theory of Petri Nets and Concurrency - 46th International Conference, PETRI NETS 2025, Paris, France, June 22-27, 2025, Proceedings, LNCS 15714, 242–264, 2025. Springer. - [Super Variants](https://www.gyunam.com/publication/2024-bpm/index.md). Jan Niklas Adams, Emilie Hastrup-Kiil, Gyunam Park, Wil M. P. van der Aalst. 22nd Business Process Management Conference 2024, BPM2024, Krakow, Poland, 1-6 September, 2024, Proceedings, LNCS 14940, 111–128, 2024. Springer. - [Conformance Checking and Performance Analysis Using Object-Centric Directly-Follows Graphs](https://www.gyunam.com/publication/2024-bpm-forum/index.md). Gyunam Park, Jan Niklas Adams, Wil M. P. van der Aalst. 22nd Business Process Management Forum 2024, BPM Forum2024, Krakow, Poland, 1-6 September, 2024, Proceedings, 179–196, 2024. Springer. - [Improving Predictive Process Monitoring Using Object-Centric Process Mining](https://www.gyunam.com/publication/2024-ecis/index.md). Jan Niklas Adams, Gyunam Park, Wil M. P. van der Aalst. The 32nd European Conference on Information Systems, ECIS2024, Paphos, Cyprus, 13-19 June, 2024, Proceedings, 2024. - [Overstock Problems in a Purchase-to-Pay Process: An Object-CentricProcess Mining Case Study](https://www.gyunam.com/publication/2024-caise-w/index.md). Dina Kretzschmann, Gyunam Park, Alessandro Berti, Wil M. P. van der Aalst. Advanced Information Systems Engineering Workshops - CAiSE 2024 InternationalWorkshops, Limassol, Cyprus, June 3-7, 2024, Proceedings, LNBIP 521, 347–359, 2024. Springer. - [Incorporating Behavioral Recommendations Mined from Event Logs into AI Planning](https://www.gyunam.com/publication/2024-caise-f/index.md). Gyunam Park, Majid Rafiei, Hayyan Helal, Gerhard Lakemeyer, Wil M. P. van der Aalst. 36th International Conference on Advanced Information Systems Engineering Forum, CAiSE Forum2024, Limassol, Cyprus, 03-07 June, 2024, Proceedings, LNBIP 520, 20–28, 2024. Springer. - [Monitoring Constraints in Business Processes Using Object-Centric Constraint Graphs](https://www.gyunam.com/publication/2022-pqmi/index.md). Gyunam Park, Wil M. P. van der Aalst. Process Mining Workshops - ICPM 2022 International Workshops, Bozen-Bolzano, Italy, October 23-28, 2022, Revised Selected Papers, LNBIP 468, 479–492, 2023. Springer. - [Interactive Process Identification and Selection from SAP ERP](https://www.gyunam.com/publication/2022-icpm-demo/index.md). Julian Weber, Gyunam Park, Majid Rafiei, Wil M. P. van der Aalst. Proceedings of the ICPM Doctoral Consortium and Demo Track 2022 co-located with 4th International Conference on Process Mining (ICPM 2022), Bolzano, Italy, October, 2022, CEUR-WS 3299, 61–64, 2023. CEUR-WS.org. - [Extracting Rules from Event Data for Study Planning](https://www.gyunam.com/publication/2023-icpm-edupm/index.md). Majid Rafiei, Duygu Bayrak, Mahsa Pourbafrani, Gyunam Park, Hayyan Helal, Gerhard Lakemeyer, Wil M. P. van der Aalst. Process Mining Workshops - ICPM 2023 International Workshops, Rome,Italy, October 23-27, 2023, Revised Selected Papers, LNBIP 503, 361–374, 2023. Springer. - [Checking Constraints for Object-Centric Process Executions](https://www.gyunam.com/publication/2023-icpm-pqmi/index.md). Tian Li, Gyunam Park, Wil M. P. van der Aalst. Process Mining Workshops - ICPM 2023 International Workshops, Rome,Italy, October 23-27, 2023, Revised Selected Papers, LNBIP 503, 392–405, 2023. Springer. - [Analyzing an After-Sales Service Process Using Object-Centric ProcessMining: A Case Study](https://www.gyunam.com/publication/2023-icpm-pqmi-2/index.md). Gyunam Park, Sevde Aydin, Cüneyt Ugur, Wil M. P. van der Aalst. Process Mining Workshops - ICPM 2023 International Workshops, Rome,Italy, October 23-27, 2023, Revised Selected Papers, LNBIP 503, 406–418, 2023. Springer. - [Explainable Predictive Decision Mining for Operational Support](https://www.gyunam.com/publication/2022-icsoc-workshop/index.md). Gyunam Park, Aaron Küsters, Mara Tews, Cameron Pitsch, Jonathan Schneider, Wil M. P. van der Aalst. Service-Oriented Computing - ICSOC 2022 Workshops - ASOCA, AI-PA, FMCIoT, WESOACS 2022, Sevilla, Spain, November 29 - December 2, 2022 Proceedings, LNCS 13821, 66–79, 2022. Springer. - [Detecting Context-Aware Deviations in Process Executions](https://www.gyunam.com/publication/2022-bpm-forum/index.md). Gyunam Park, Janik-Vasily Benzin, Wil M. P. van der Aalst. Business Process Management Forum - BPM 2022 Forum, Münster, Germany, September 11-16, 2022, Proceedings, LNBIP 458, 190–206, 2022. Springer. - [Analyzing Process-Aware Information System Updates Using Digital Twins of Organizations](https://www.gyunam.com/publication/2022-rcis/index.md). Gyunam Park, Marco Comuzzi, Wil M. P. van der Aalst. Research Challenges in Information Science - 16th International Conference, RCIS 2022, Barcelona, Spain, May 17-20, 2022, Proceedings, LNBIP 446, 159–176, 2022. Springer. - [OPerA: Object-Centric Performance Analysis](https://www.gyunam.com/publication/2022-er/index.md). Gyunam Park, Jan Niklas Adams, Wil M. P. van der Aalst. Conceptual Modeling - 41st International Conference, ER 2022, Hyderabad, India, October 17-20, 2022, Proceedings, LNCS 13607, 281–292, 2022. Springer. - [A Framework for Extracting and Encoding Features from Object-Centric Event Data](https://www.gyunam.com/publication/2022-icsoc/index.md). Jan Niklas Adams, Gyunam Park, Sergej Levich, Daniel Schuster, Wil M. P. van der Aalst. Service-Oriented Computing - 20th International Conference, ICSOC 2022, Seville, Spain, November 29 - December 2, 2022, Proceedings, LNCS 13740, 36–53, 2022. Springer. - [Event Log Sampling for Predictive Monitoring](https://www.gyunam.com/publication/2021-ml4pm/index.md). Mohammadreza Fani Sani, Mozhgan Vazifehdoostirani, Gyunam Park, Marco Pegoraro, Sebastiaan J. van Zelst, and Wil M.P. van der Aalst. International Workshop on Leveraging Machine Learning in Process Mining (ML4PM), LNBIP 433, 154–166, 2021. Springer. - [Realizing A Digital Twin of An Organization Using Action-oriented Process Mining](https://www.gyunam.com/publication/2021-icpm/index.md). Gyunam Park, Wil M.P. van der Aalst. 2021 International Conference on Process Mining (ICPM), 104–111, 2021. IEEE. - [An Event Data Extraction Approach from SAP ERP for Process Mining](https://www.gyunam.com/publication/2021-pqmi/index.md). Alessandro Berti, Gyunam Park, Majid Rafiei, and Wil van der Aalst. 6th International Workshop on Process Querying, Manipulation, and Intelligence (PQMI), LNBIP 433, 255–267, 2021. Springer. - [Towards Reliable Business Process Simulation: A Framework to Integrate ERP Systems](https://www.gyunam.com/publication/2021-bpmds/index.md). Gyunam Park, Wil M.P. van der Aalst. International Conference on Business Process Modeling, Development and Support, LNBIP 421, 112–127, 2021. Springer. - [OCEL: A Standard for Object-Centric Event Logs](https://www.gyunam.com/publication/2021-simpda/index.md). Anahita Farhang Ghahfarokhi, Gyunam Park, Alessandro Berti, Wil M.P. van der Aalst. European Conference on Advances in Databases and Information Systems, CCIS 1450, 169–175, 2021. Springer. - [A General Framework for Action-Oriented Process Mining](https://www.gyunam.com/publication/2021-bpm/index.md). Gyunam Park, Wil M.P. van der Aalst. 2020 International Conference on Business Process Management, LNBIP 397, 206–218, 2021. Springer. - [From predictive to prescriptive process monitoring: Recommending the next best actions instead of calculating the next most likely events](https://www.gyunam.com/publication/2020-wi/index.md). Sven Weinzierl, Sandra Zilker, Matthias Stierle, Gyunam Park, Martin Matzner. 14th Internationale Tagung Wirtschaftsinformatik, 364–368, 2020. GITO Verlag. - [Prediction-based Resource Allocation using LSTM and Minimum Cost and Maximum Flow Algorithm](https://www.gyunam.com/publication/2019-icpm/index.md). Gyunam Park, Minseok Song. 2019 International Conference on Process Mining, 121–128, 2019. IEEE.